Orders and payments
Below are some of our common questions about orders and payments.
How do I place an order?
Select the product, choose the size if applicable and add it to the cart. Follow the checkout steps to complete your purchase.
What payment methods do you accept?
We accept the secure payment methods available on Shopify, including credit and debit cards.
Is it safe to pay on the site?
Yes. All payments are processed through secure, protected platforms.
Can I request an invoice for my purchase?
Yes. Email era90vintage@hotmail.com with your order number and the required details.
Shipping and returns
Below are some common questions about shipping, returns and exchanges.
Do you offer free shipping?
Yes, we offer free shipping on all orders.
How long does it take to process an order?
Orders are processed within 1–2 business days after payment is confirmed.
How long does delivery take?
Estimated delivery time is 3–7 business days, depending on location.
Can I track my order?
Yes. Once your order ships, you'll receive an email with tracking information.
What happens if the address is incorrect?
It is the customer's responsibility to provide a correct address. Later changes may incur additional costs.